Privacy Policy

Last Updated: 01/01/2024

This Privacy Policy outlines how Tandoori Junction ("we", "our", "us") collects, uses, discloses and protects your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website tandoorijunction.com.au, you agree to the terms of this Privacy Policy.

1. What Personal Information We Collect

  • Full name
  • Email address
  • Phone number
  • Billing and delivery address
  • Order details
  • Payment transaction information (processed securely via third-party providers)
  • IP address and device information
  • Website usage data

2. How We Collect Your Information

We collect personal information when you:

  • Place an order
  • Create an account
  • Contact us
  • Subscribe to marketing emails
  • Interact with our website
  • Accept cookies

We may also collect information automatically through cookies, analytics tools, and advertising platforms.

3. Why We Collect Your Information

  • Process and deliver orders
  • Provide customer support
  • Send order confirmations and updates
  • Improve our website and services
  • Conduct marketing (with your consent)
  • Prevent fraud and ensure website security
  • Comply with legal obligations

4. Payment Information

We do not store complete credit or debit card details.

Payments are securely processed through trusted third-party payment providers such as Stripe, PayPal, Square, or other integrated gateways. These providers handle your payment information in accordance with their own privacy policies.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Maintain shopping cart functionality
  • Improve website performance
  • Analyse visitor behaviour
  • Deliver personalised advertisements

We may use tools such as Google Analytics, Google Ads, and Meta (Facebook) Pixel.

You may disable cookies through your browser settings; however, some features may not function properly.

6. Disclosure of Personal Information

We may disclose your information to:

  • Payment processors
  • Delivery partners
  • IT service providers and hosting companies
  • Marketing service providers
  • Legal authorities where required by law

We do not sell or rent your personal information.

7. Overseas Disclosure

Some third-party providers (such as Google, Meta, or Stripe) may store or process data overseas, including in the United States or other countries.

We take reasonable steps to ensure that overseas recipients handle your personal information in accordance with Australian privacy laws.

8. Data Security

We take reasonable technical and organisational measures to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no online system is 100% secure.

9. Access & Correction

You have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Withdraw marketing consent

To make a request, contact us at:

Email: [your email address]

10. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) via https://www.oaic.gov.au.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised date.

12. Contact Us

Tandoori Junction
39 Addison Street, Shellharbour
NSW 2529, Australia.
Email: contact@andoorijunction.com.au
Phone: (02) 4295 3300